Return&Refund Policy
Return/Refund Policy
We stand behind our products 100%. We work with some of the best Kid's bedding set factories in the world, as well as select partners we believe to be unique in the marketplace. We’re confident that the design details, quality and safety of our merchandise will meet, if not exceed ,your expectations. We care about your satisfaction and our Customer Care and Store Teams are always here to help.
Cancellations
Free cancellation of orders within 24 hours, 50% of the order amount will be charged before delivery if more than 24 hours If you choose to cancel the order.Once your order has been shipped, cancellation will no longer be available.
If you want to cancel your order,please email us via info@dreaminthehouse.com, we will proceed your request in 24 hours. Your should receive your refund within 5 business days
Damaged and Defective Products
If you find any defects or quality issues with your product, please bring our attention to it within 7days after receiving your package,You may send us an email with an attached picture of the product via info@dreaminthehouse.com, we will check it and approve your return or refund request. We will refund you all money with your return postage within 48 hours after we got the return.
Shipping Delay
If order is not delivered in deadline as we stated in our shipping policy, and if you no longer need it, please contact us within 7 days after your get the package, We will check and ask you to return the item, we will pay for the return postage. After we got the return, we will refund you the full amount with return postage within 48 hours
No Reason To Return
If you no longer need the item without any reason, Please contact us via email:info@dreaminthehouse.com within 7 days after you receive the item, you have to return the products , we will refund you full amount within 48hours after we get the return package, and you have to pay return postage by yourself.
If you have to return the item, please return the package to the following return address.When you return the package, please choose economic shipping service from local post office.We will refund you money within 48 house after we got the return package. And you should got the refund in your account within 5 business days after we issue refund.
We stand behind our products 100%. We work with some of the best Kid's bedding set factories in the world, as well as select partners we believe to be unique in the marketplace. We’re confident that the design details, quality and safety of our merchandise will meet, if not exceed ,your expectations. We care about your satisfaction and our Customer Care and Store Teams are always here to help.
Cancellations
Free cancellation of orders within 24 hours, 50% of the order amount will be charged before delivery if more than 24 hours If you choose to cancel the order.Once your order has been shipped, cancellation will no longer be available.
If you want to cancel your order,please email us via info@dreaminthehouse.com, we will proceed your request in 24 hours. Your should receive your refund within 5 business days
Damaged and Defective Products
If you find any defects or quality issues with your product, please bring our attention to it within 7days after receiving your package,You may send us an email with an attached picture of the product via info@dreaminthehouse.com, we will check it and approve your return or refund request. We will refund you all money with your return postage within 48 hours after we got the return.
Shipping Delay
If order is not delivered in deadline as we stated in our shipping policy, and if you no longer need it, please contact us within 7 days after your get the package, We will check and ask you to return the item, we will pay for the return postage. After we got the return, we will refund you the full amount with return postage within 48 hours
No Reason To Return
If you no longer need the item without any reason, Please contact us via email:info@dreaminthehouse.com within 7 days after you receive the item, you have to return the products , we will refund you full amount within 48hours after we get the return package, and you have to pay return postage by yourself.
If you have to return the item, please return the package to the following return address.When you return the package, please choose economic shipping service from local post office.We will refund you money within 48 house after we got the return package. And you should got the refund in your account within 5 business days after we issue refund.
Here's The Return Address
Jack Jiang
6-804,No,1599,Suzhanlu
Suzhou city
Jiangsu Province
China
Postal Code:215000
Phone:008618112551375