Shipping&Delivery FAQs

1.When will I receive my order?

All of our items require processing time before they ship. Processing time for most items is displayed on the item's product detail page. (Usually 3-7 working days).Shipping time varies based on the shipping method you chose at checkout. See the chart below for our different shipping options:

Country Shipping Time (Business Days) 
Expedited Standard
US 2-5 10-30
CA 2-5 15-35
MEX 2-5 15-40
UK 3-5 5-10
DE 3-5 5-10
AU 2-5 10-20
RU 2-10 20-40
Other countries 5-7 7-40


2.What countries or regions do you ship to? ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely.

3.Are there other costs for international shipping?

Products shipped from China
In most cases, buyers do not need to pay taxes, but in some cases, value-added tax (VAT), other taxes, duties and/or fees collected by the destination country/region will be charged. These additional taxes or customs fees are borne by the recipient. Unfortunately, due to the large differences in customs and tax policies of various countries, we cannot estimate the possible fees. For more detailed information, please contact your local customs or visit its official website. In some cases, customs clearance procedures are required; in this case, there may be a delay, which will affect our initial delivery time.

4.How can i track my package?

Once an order has shipped out, we will send you a Shipping Confirmation Email that includes your Tracking Number. To check the status of your package, please click on the link and it will redirect you to UPS, DHL or other shipping vendor's website. This function allows you to track your package using the tracking code provided in the email.

5.Why was i asked for a "CPF"number?(Brazilian customers)

Our customers in Brazil have informed us that all international shipments require all individuals should state their “CPF” number on invoices; also, Brazilian companies are required to include a “CNPJ” number.

Therefore, if you would like us to ship your order to Brazil, please make sure to provide the correct "CPF" or "CNPJ" number so your package can smoothly clear Customs.